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Archive for the ‘Management’ Category

We came across the above interview with Vineet Nayar, CEO, HCL Tech in the TOI of Saturday, June 12, 2010 following the publication of his new book ‘Employees First, Customers Second.’ Intriguing title, isn’t it? It offers a paradigm shift in thinking from the old adage about the customer being king. Anyway, while we’ll wait for [...]

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